New Flash! CPA is the Holy Grail! That’s right, you heard it here first. Well maybe you didn’t hear it here first. I have been reading in quite a few blogs (hi Shawn, hi Vinny) how Marissa Mayer, Google’s vice president of search product and user experience, stated at SES that CPA is “the Holy Grail.” And now the whole world is predicting the end to affiliate marketing as we know it (not you Shawn, not you Vinny).
CPA is the Holy Grail? Of course it is. We have all been preaching this since the late 90’s when affiliate marketing got off the ground. I remember having to explain it to people three or four times before the light went off in their heads and they suddenly understood it. Why pay for impressions or clicks when what you really want are actions? Of course you can always back out your CPM or CPC to a CPA but if the numbers do not work out to your CPA target, you spent too much money and it’s too late.
The main difference I see between what Google is trying to do and a more traditional affiliate program is how they are managed. A Google CPA campaign is managed as a media channel with no insight into who is promoting your offer(s) - just big picture ROI - like their current CPC channel. An affiliate program is more about optimizing relationships and offer placement across multiple opportunities (webpages, keywords, email, etc.) as well as building relationships with the publishers/affiliates. Additionally, merchants can pick and choose or even recruit specific sites to promote their offers via an affiliate program. This doesn’t seem to be the direction that Google is going. They primarily offer you all or nothing with very little filtering options when it comes to who is promoting your offers.
In my option, Google’s CPA channel has very little to do with affiliate marketing other than some affiliates will also promote these offers in addition to the multitude of other offers available to them from other ad networks, CPC networks, CPA networks AND affiliate networks. Likewise, some merchants will also use the Google CPA channel to drive sales or leads but not in replacement of a traditional affiliate program - but as another incremental channel to grow revenues.
Only time will tell if I am right about all this. The good news is I am rarely wrong, so hopefully you can all just take my word on this and move on to discussing social networking or some other important web 2.0 subject.
Another important thing here is that Google’s code for affiliates (for now, at least) is all JavaScript.
So you can’t use it in e-mail, ppc, and other places.
Plus, if you want to use a text link, you’re going to be able to use what is available, and nothing else, because you can’t edit what is displayed.
An example of this is when an affiliate wants to earn referrals for recruiting new people to AdSense itself.
These are the text link options:
- Sign up for AdSense.
- This site monetized by Google AdSense
- Get targeted ads on your site with Google AdSense
- Generate revenue from your website. Google AdSense.
- This site recommends Google AdSense for targeted ads
It’s not an option to include a text link that simply reads “Google AdSense” within a review or other article where an affiliate might be able to recruit targeted prospects.
Todd,
I agree - for the most part (other than an eBay) 90% of Adv results come from a handful of their affiliates. These top relationships need to be maintained and proactively optimized (i.e. coordinating marketing efforts). Furthermore different affiliates (coupon sites, lead gen, search arb, etc…) need/want different type of interactions with the Adv whom they are promoting. The optimal nurturing of these relationships is THE “secret sauce” behind success vs. failure.
This “secret sauce” is what keeps start-up affiliate networks which offer lower fees and better features from getting an type market share from the likes of CJ.
Can this “secret sauce” be acquired ??? Sure - Google can cut a check to Todd for $100M and it is theirs.
I’ve been part of the Google Pay Per Action Beta for several months now. Based on my experience I can confidently tell you:
The affiliate industry has NOTHING to worry about.
Hi Todd,
I made a number of (longer) posts to the subject over the past months that you might find interesting. They overlap with some of the stuff you are saying and also expand on that.
June post: Worldwide Expansion of Google Pay-Per-Action (CPA) Beta
August post: Google AdWords and Paid Search: CPA vs. Existing CPC-Model
Cheers!
Carsten