How To Handle Negative eBay Feedback

Often I run into eBay sellers who are literally held hostage by their fear of negative feedback. For instance, they buy something and the service is pathetic and the product is substandard - but they’re afraid to complain for fear of retaliatory bad comments. Or they sell something to The Customer From Hell, who is unreasonable, demanding and even unscrupulous and the hapless seller just accepts the abuse.

If you are an eBay seller and also a buyer, it’s easy to protect yourself - simply have two accounts … one for selling and one for buying. Your eBay feedback as a buyer is less important to your wallet than it is as a seller.

But beyond that basic strategy, there is a way to survive negative feedback with grace and style. For instance, here is a seller with a whopping 964 negative reviews in the past year who is quite successful, nevertheless, just because of the way he handles customer complaints:

http://www.auction-genius-course.com/auction/worst-ebay-feedback.shtml

Of course, if you’ve got overwhelming negativity flowing your way, you might as well give it up - you absolutely won’t succeed on eBay.

• We Support New York Affiliates

  

• Subscribe to ReveNews

  • Get ReveNews Updates in Your Reader
  • Get ReveNews Updates in Your Email

• The Latest Comments

  • Pat Grady on When you should Drop an Advertiser
  • Jimmy Daniels on When you should Drop an Advertiser
  • Jonathan (Trust) on When you should Drop an Advertiser
  • Carsten Cumbrowski on When you should Drop an Advertiser
  • Frank Carrasco on What Are You Doing?
  • Brian Littleton on Hydra Responds
  • Pat Grady on When you should Drop an Advertiser
  • CT Moore on Using Video to Increase Conversions
  • Devin Mills on Using Video to Increase Conversions
  • Ben Edelman on Hydra Responds

• ReveNews Readers

• Archives

  Select Month October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 April 2008 March 2008 February 2008 January 2008 December 2007 November 2007 October 2007 September 2007 August 2007 July 2007 June 2007 May 2007 April 2007 March 2007 February 2007 January 2007 December 2006 November 2006 October 2006 September 2006 August 2006 July 2006 June 2006 May 2006 April 2006 March 2006 February 2006 January 2006 December 2005 November 2005 October 2005 September 2005 August 2005 July 2005 June 2005 May 2005 April 2005 March 2005 February 2005 January 2005 December 2004 November 2004 October 2004 September 2004 August 2004 July 2004 June 2004

• ScratchBack Widget