User Awarness Key to Privacy with Location Apps

Television advertising is often seen as a measure of mainstream acceptance online technology. It is clear that location based mobile applications have arrived after Foursquare’s  20 second commercial run on the Bravo network. Foursquare, an app where users share their location with friends through a “check-in”, is one of a sudden glut of location apps and the first to advertise on a large television network. Others have made use of this technology for a number of reasons, including allowing business such as Starbucks to target consumers with coupons. All the attention has made users are all too eager to provide their whereabouts when asked, leading to privacy concerns.

Typically, users turn to these applications to:

• Conquer boredom: Apps like Foursquare allow people to communicate with others in the same location. Rain delay at a sports event? Connected users can complain about the high cost of snacks and uncomfortable seating. Stranded at an airport? It’s easy to hook up with others in the same predicament.
• Gain recognition: Many of these apps recognize frequent contributors or participants by recognizing their “achievements”. For example, Foursquare users can earn badges for different check-ins.
• Explore: Let’s not forget, location aware apps help users find local businesses, hotels, restaurants, and other places of interest. In addition to the entertainment value, these applications really help people find what they need.

Privacy

As popular and helpful as location aware apps can be, there is a huge risk when they are used. Broadcasting your whereabouts opens the door to a host of privacy related issues that many people don’t even think about when they fire up these applications:

Big Brother

Tracking, of course, is an inherent part of such technology. Use of which could be leveraged for surveillance purposes. As Carnegie Mellon University Professor Lorrie F. Cranor, who conducted several studies about privacy issues and location-sharing technologies, stated in her testimony to Congress:

“Due to the way cellular technology works, for example, the widespread use of cell phones enables round-the-clock surveillance of citizens. It is important that the storage of individual location data be minimized and protections be put in place to limit when it can be disclosed to the government.”

Cyber Stalking

Cyber stalking was made popular when social networking was making its climb. With location aware services, cyber stalking can be taken to a whole new level. Broadcasts can be used not only to follow victims, but gather information about their likes, interests, hobbies, and anything else that can be useful in their pursuits.

Exposed Irresponsibility

Just as GPS devices have been used to track an employee’s movements while on the clock, location aware services can show an employee, or spouse, to be somewhere other than where they should be. An employee who calls in sick can be exposed when a location aware broadcast shows them to be at the ballpark.

Please Rob Me

When a user broadcasts their home address for the world to see, a few of these people will catch on that when the user checks-in somewhere else, they are not at home. Criminals who understand how this works can easily pick targets where they can be assured that the resident is not at home. Making this even easier are sites like pleaserobme.com that lists Foursquare users that have checked-in somewhere other than their home address.

A matter of trust

When it comes to trust, technology works in reverse. While most businesses spend years trying to establish a brand and consumer trust, people genuinely throw all of their trust into a new technology. It isn’t until the dangers are exposed that they begin to question the faith they have put into it. This can be seen in how people have reacted to Internet technologies over the years.

At first, the Internet was considered a reliable resource. “I read it on the Internet,” was a mantra that was soon mocked as people began to realize that not everything that was published online was factual, or safe. When social media came along, people had no qualms about posting the most intimate details of their lives for others to see. That is, until employers started browsing these sites to get a better glimpse into personal lives of their prospective employees. Now, young adults are growing less trustworthy of posting everything to social media sites.

As time goes by, people will grow to become hesitant before allowing their exact location to be broadcast for everyone to see. As that trust factor diminishes, location aware apps will begin to adapt to the culture of their users. It is the hopes of many application developers that the industry self-regulates since there is growing talk of the need to create standards and regulations to govern these applications. However, until that time comes, users need to take responsibility.

Some things to consider when using location aware applications are:

• Know how the apps you use collect and use your information.
• Look for clear opt-in/opt-out procedures. If they don’t exist, don’t use the app.
• Know the app store’s certification policy. Does the store check the integrity of the app and how it handles data or do they just allow any app created in their store?
• Know where data collected by the app migrates to. It is one thing to collect your information, but what the company does with it after they have it is another story.