I am sure that many of you have heard about the highly controversial panel that took place at SES San Jose on “Search Arbitrage” issues. If you haven’t, let me paint a quick picture of the scene and the players involved:
The panel was made up of a fairly even split between experts voicing the pros and cons of various approaches to the highly misunderstood term “Arbitrage.” Leading the way for the anti-arbitrage contingency was of course, the Director of Google Adsense, Kim Malone. Leading the way for the more enlightened view was Pepperjam CEO, Kristopher Jones, who echoed the collective voice of PPC affiliates who represent the collateral damage of Google’s latest landing page quality score update.
As you might guess, Malone toed the corporate line, and offered very little in way of details concerning Google’s approach to, and enforcement of, this new barrier to PPC affiliate success. Jones attacked Malone on Google’s seemingly arbitrary application of the new twist, and in doing so raised some of the most important questions that affiliates should be firing at Google with the veracity of a money hungry blog spammer:
What about the sophisticated affiliates who have been unfairly grouped in with blatant creators of endless circular click arbitrage schemes? Has Google not considered that the use of select affiliates by e-commerce merchants is one of the most effective and cutting edge ways to approach the ever more saturated PPC space? Is this yet another move by Google along an unwavering path toward full affiliate exclusion? If Google is so concerned with user experience, why would the minimum CPC’s be jacked up to 5 or 10 bucks instead of complete removal of the listings? Isn’t that incredibly hypocritical?
Anyway, it was a “hot” panel and one that addressed issues that everyone in the search and affiliate space should closely monitor. I argue that Jones provided a much needed voice for the severely underrepresented affiliates. This is a voice that is sorely lacking in light of Google’s expanding dominance where sophisticated, entrepreneurial affiliates are left behind in a growing wake of collateral damage.
Check out more about this panel and these issues in Catherine Seda’s latest entry at Search Engine Watch and Kristopher Jones’ latest entry on pepperjamBLOG.
For a different perspective on the panel and issue, check out Shoemoney’s blog (with reaction from Danny Sullivan himself).
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