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Mobile Web Opportunities — Affiliate Summit West 2009 Session Report

January 21st, 2009 by CT Moore

Mobile services are still a very new market, and this is a time when all the necessary technologies (hardware & software) are hitting a tipping point in pricing. Just very recently it became very affordable to use all the services offered through mobile devices (such as the internet), and as the mobile web continues to approach critical mass, many mobile verticals even remains immune to the recession.

Peter Glaeser 3Of course, this made mobile was a hot topic at Affiliate Summit West 2009, and Peter Glaeser from Mobile Space Ltd. delivered a presentation called Mobile Web Opportunities. The presentation seemed targeted mostly at affiliates, giving them some tips on how to optimize their sites for mobile users and offering them some insight into where mobile opportunities may lie.

Based on what Peter covered, it seemed the greatest potential for mobile affiliate marketing today is for lead generation campaigns, which is probably true today. He also noted that, even though there are enough mobile users to represent a demand for other offers, such as retail, content, and bookings, the advertisers aren’t there yet. Granted, advertisers could be fickle because of some tracking problems that still remain..

Technology and Tracking for the Mobile Web
Now, because of differences in screen size, input devices, connection speeds, and cookies, javascript, and flash, Peter pointed out that the mobile web provided a completely different user-experience, had technical limitations, and so required a whole new set of solutions. For advertisers, he suggested creating .mobi sites, shortening URLs, and implementing server-based tracking. Similarly, he encouraged affiliates to abandon tracking pixels (i.e. push for server-based tracking) and test to find out which handsets convert and why.

Affiliate Design for the Mobile Web
Peter then went on to address actual site design. He stressed using DIVs instead of tables, using images only when necessary, and the need to test your site on multiple handsets. He also covered CSS and HTML considerations, such as using click-to-call and click to SMS, which are both great for lead generation campaigns, and offered a few online resources that affiliates could use to preview their sites as seen through a mobile device (see slideshow for more).

Monetizing the Mobile Web
Mobile monetization methods also seem to pose a challenge. Affiliates have to choose between either direct deals (which are hard to set up), or CPM/CPC ad networks that tend to have low pay-outs and the aforementioned tracking problems.

As for CPA-based affiliate programs, they offer higher pay-outs, but also have trouble tracking mobile users. Advertisers, moreover, tend to be mostly related to mobile entertainment; and there aren’t many retail or brand name advertisers. Some of the biggest potential niches, then, that are missing are:

  • retail: mobile price comparison
  • bookings: travel, dining, tickets, etc.
  • local deliveries: groceries, pizza, etc.
  • content: news, music, movies, etc.
  • social services: networking, dating, etc.

Nevertheless, there’s considerable opportunity in the mobile affiliate marketing space because there are more and more users everyday, traffic is still inexpensive, and building mobile sites is easy. Of course, until affiliate networks and software providers can provide reliable, server-based tracking modules so that advertisers can feel confident that their affiliates are properly supported.

A Mobile Future
As Peter noted, the user-experience of the mobile web is completely different than what we’ve grown accustom to. What startled me was how Peter neglected to speculate on how that completely different user-experience will affect the evolutions of affiliate marketing. Granted, the insight and advice offered by Peter in his presentation was a great primer on what affiliates, networks, and software providers can be doing to get a piece of the mobile web today. Where it left me wanting was for some insight on how industry members can secure a spot for tomorrow.

3 Comments

Peter Koning said:

Tracking will be an interesting challenge.

For mobile affiliate marketing to succeed, one requirement will be for affiliates to be confident that the advertisers will give them credit for their sales.

If anyone knows of affiliate management platforms or add-ons for existing ones, that enable merchants to accurately track affiliate referrals via mobile I’d like to hear it.

[...] Mobile Web Opportunities – Affiliate Summit West 2009 Session Report (revenews.com) « Dead Ideas [...]

[...] mobile apps seems poised to out-pace the mobile web scarcely comes as a surprise. After all, the user-experience of the mobile web is too distinct from what’s offered by the conventional web, so all kinds of marketers need to think [...]

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